Introduction
Guardian Assessment Pvt. Ltd. is an independent, impartial, and accredited certification body operating strictly in accordance with ISO/IEC 17021-1:2015 requirements. We hold accreditation from the United Accreditation Foundation (UAF) and the International Accreditation Service (IAS) for multiple ISO management system standards, as specified in the accreditation schedules issued by UAF and IAS from time to time. Every audit we conduct is delivered with integrity, transparency, and a strong commitment to compliance with applicable ISO standards. This Legal Policy outlines the key policies, statements, and guidelines that govern our operations and protect the interests of our clients, stakeholders, and the certification community.
Scope of Accreditation
Our accreditation covers the certification of management systems for:
- ISO 9001:2015 – Quality Management Systems
- ISO 14001:2015 – Environmental Management Systems
- ISO 45001:2018 – Occupational Health and Safety Management Systems
- ISO 21001:2018 – Educational Organizations Management Systems
- ISO/IEC 27001:2022 – Information Security Management Systems
- ISO 37001:2018 – Anti-Bribery Management Systems
Verify Our Accreditation:
We encourage all clients and stakeholders to verify our current accreditation status and scope at:
Commitment to Impartiality
Guardian Assessment Pvt. Ltd. maintains an Impartiality Committee and robust conflict-of-interest safeguards to ensure all certification decisions are based solely on objective evidence of conformity.
We do not:
- Provide consultancy services for management system implementation.
- Engage in any activity that could compromise impartiality.
Any perceived or actual threat to impartiality is documented, reviewed, and addressed through our impartiality management process.
Client Rights
As a Guardian Assessment client, you have the right to:
- Be treated fairly, without discrimination of any kind.
- Understand the audit process, scope, and requirements before we begin.
- Access a formal process for appeals, complaints, and disputes — without fear of retaliation.
- Receive clear and timely communication about your certification status.
Appeals & Complaints:
Our documented process is publicly available, and our online complaint mechanism is accessible at:
https://guardiancertification.
Terms and Conditions
Our Terms and Conditions clearly set out the responsibilities of both Guardian Assessment and our clients, including:
- How we deliver certification services.
- Payment terms and applicable fees.
- Valid justification for certificates that have been suspended, withdrawn, or had their scope reduced.
Use of Marks and Certificates
Certified clients may use Guardian Assessment’s certification marks and logos in accordance with our Terms of Use of Marks and the rules of our accreditation bodies.
Misuse or Unauthorized Use Includes:
- Altering the mark or using it outside the certified scope.
- Using the mark on products or packaging (unless permitted by the applicable scheme).
- Implying certification where it does not exist.
Enforcement Actions:
In case of misuse, Guardian Assessment Pvt. Ltd. will take corrective actions, which may include:
- Public notice of misuse.
- Suspension or withdrawal of certification.
- Legal proceedings for infringement
Data Protection and Privacy
Guardian Assessment complies with applicable data protection laws, including:
- Digital Personal Data Protection (DPDP) Act, India – 2023
- General Data Protection Regulation (GDPR) (for EU-related services)
We collect only the information necessary to deliver our certification services and safeguard it through strict technical, administrative, and procedural measures. You may read it at : https://guardiancertification.
Refund and Cancellation Policy
- Application and administrative fees are non-refundable once processing starts.
- Audit fees are non-refundable after the audit is performed, regardless of the decision outcome.
- Refunds for prepaid services are considered only if cancellation is made before audit planning is finalized.
Quality Policy
We are committed to a consistent, competent, and value-driven certification process that benefits our clients while upholding global standards: https://guardiancertification.com/quality-policy/
Cookie Policy
Our website uses cookies to enhance user experience and help us understand visitor preferences. Full details are available here:
https://guardiancertification.
Disclaimer
Certification by Guardian Assessment Pvt. Ltd. confirms that the client’s management system has been assessed and found to conform to the applicable ISO standard(s) for the certified scope. Certification does not imply or guarantee full compliance with legal or regulatory requirements applicable to the client’s activities, products, or services
Certification Process Support
We provide resources to help clients navigate the certification process, including:
- Step-by-step Certification Process Overview
- Frequently Asked Questions (FAQs)
- Appeals & Complaints Guide
- Downloadable Forms and Templates
Accreditation & Recognition
Guardian Assessment Pvt. Ltd. is:
- Accredited by UAF and IAS.
- Accredited for management system certification in compliance with ISO/IEC 17021-1:2015.
Verify Our Accreditation:
Contact Us
For any policy or legal queries, please contact:
- Email: guardianassessment[at]gmail[dot]com, info[at]guardiancertification[dot]com
- Phone: +91-9820434389
Address:
Flat No: 812, B Wing, Samartha Aishwarya,
Lokhandwala Road, Tarapore Gardens,
Highland Park, Andheri West,
Mumbai, Maharashtra – 400053, India
© Guardian Assessment Pvt. Ltd. – All rights reserved. Misuse of our name, marks, or certificates will result in corrective action and may involve legal proceedings.