Email Us: guardianassessment@gmail.com

Legal Policy

Introduction

Guardian Assessment Pvt. Ltd. is an independent, impartial, and accredited certification body operating strictly in accordance with ISO/IEC 17021-1:2015 requirements. We hold accreditation from the United Accreditation Foundation (UAF) and the International Accreditation Service (IAS) for multiple ISO management system standards, as specified in the accreditation schedules issued by UAF and IAS from time to time. Every audit we conduct is delivered with integrity, transparency, and a strong commitment to compliance with applicable ISO standards.

This Legal Policy outlines the key policies, statements, and guidelines that govern our operations and protect the interests of our clients, stakeholders, and the certification community.

Scope of Accreditation

Our accreditation covers the certification of management systems for:

ISO 9001:2015 – Quality Management Systems
ISO 14001:2015 – Environmental Management Systems
ISO 45001:2018 – Occupational Health and Safety Management Systems
ISO 21001:2018 – Educational Organizations Management Systems
ISO/IEC 27001:2022 – Information Security Management Systems
ISO 37001:2018 – Anti-Bribery Management Systems

Verify Our Accreditation:
We encourage all clients and stakeholders to verify our current accreditation status and scope at:

UAF: www.uafaccreditation.org
IAS: www.iasonline.org

Commitment to Impartiality

Guardian Assessment Pvt. Ltd. maintains an Impartiality Committee and robust conflict-of-interest safeguards to ensure all certification decisions are based solely on objective evidence of conformity.

We do not:

Provide consultancy services for management system implementation.
Engage in any activity that could compromise impartiality.

Any perceived or actual threat to impartiality is documented, reviewed, and addressed through our impartiality management process.

Client Rights

As a Guardian Assessment client, you have the right to:

Be treated fairly, without discrimination of any kind.
Understand the audit process, scope, and requirements before we begin.
Access a formal process for appeals, complaints, and disputes — without fear of retaliation.
Receive clear and timely communication about your certification status.

Appeals & Complaints:
Our documented process is publicly available, and our online complaint mechanism is accessible at:
https://guardiancertification.com/complaint/

Terms and Conditions

Our Terms and Conditions clearly set out the responsibilities of both Guardian Assessment and our clients, including:

How we deliver certification services.
Payment terms and applicable fees.
Valid justification for certificates that have been suspended, withdrawn, or had their scope reduced.

Use of Marks and Certificates

Certified clients may use Guardian Assessment’s certification marks and logos in accordance with our Terms of Use of Marks and the rules of our accreditation bodies.

Misuse or Unauthorized Use Includes:

Altering the mark or using it outside the certified scope.
Using the mark on products or packaging (unless permitted by the applicable scheme).
Implying certification where it does not exist.

Enforcement Actions:
In case of misuse, Guardian Assessment Pvt. Ltd. will take corrective actions, which may include:

Public notice of misuse.
Suspension or withdrawal of certification.
Legal proceedings for infringement.

Data Protection and Privacy

Guardian Assessment complies with applicable data protection laws, including:

Digital Personal Data Protection (DPDP) Act, India – 2023
General Data Protection Regulation (GDPR) (for EU-related services)

We collect only the information necessary to deliver our certification services and safeguard it through strict technical, administrative, and procedural measures. You may read it at : https://guardiancertification.com/privacy-policy/

Refund and Cancellation Policy

Application and administrative fees are non-refundable once processing starts.
Audit fees are non-refundable after the audit is performed, regardless of the decision outcome.
Refunds for prepaid services are considered only if cancellation is made before audit planning is finalized.

Quality Policy

We are committed to a consistent, competent, and value-driven certification process that benefits our clients while upholding global standards.

Cookie Policy

Our website uses cookies to enhance user experience and help us understand visitor preferences. Full details are available here:
https://guardiancertification.com/cookies-policy/

Disclaimer

Certification by Guardian Assessment Pvt. Ltd. confirms that the client’s management system has been assessed and found to conform to the applicable ISO standard(s) for the certified scope. Certification does not imply or guarantee full compliance with legal or regulatory requirements applicable to the client’s activities, products, or services.

Certification Process Support

Tools and guides to support applicants through every step of the certification process:

Certification Process Overview: A step-by-step breakdown from initial application to certificate issuance and surveillance.
Frequently Asked Questions (FAQs): Common queries answered on eligibility, documentation, timelines, and audit scope.
Appeal & Complaints Submission Guide: Stepwise instructions for raising concerns or appeals related to certification activities.

Downloadable Forms & Templates

Accreditation & Recognition

Guardian Assessment Pvt. Ltd. is:

Accredited by UAF and IAS.
Accredited for management system certification in compliance with ISO/IEC 17021-1:2015.

Verify Our Accreditation:

Policies Related to ISO Certification

Explore the foundational policies that define our operations and ensure integrity, transparency, and accountability:

Terms and Conditions: Defines the legal obligations, rights, and responsibilities of certification applicants and clients engaging with Guardian Assessment.
Accreditation Statement: Highlights Guardian Assessment Pvt. Ltd.’s accreditation by the United Accreditation Foundation (UAF) and full compliance with ISO/IEC 17021-1:2015 and other applicable international standards for management system certification bodies.
Privacy Policy: Outlines how we collect, use, store, and protect personal and corporate data in accordance with data protection laws.
Refund and Cancellation Policy: Specifies the conditions under which refunds and cancellations are permissible, along with applicable timelines.
Impartiality Statement: Declares our commitment to impartiality and objectivity in all certification decisions and audit processes.
Terms of Use of Marks: Details the conditions under which certified clients may use Guardian’s certification logos and marks, in compliance with accreditation rules.
Right of Clients: Summarizes the rights of clients during the certification process, including access to appeal, complaint, and dispute resolution mechanisms.
Quality Policy: Affirms our dedication to maintaining a consistent, competent, and value-driven certification process in alignment with international standards.
Cookie Policy: Explains how cookies are used on our digital platforms to enhance user experience and collect analytics data.
Disclaimer: Clarifies limitations of liability, general use of certification data, and Guardian’s responsibility regarding third-party information.

Contact Us

For any policy or legal queries, please contact:

Email: info[at]guardiancertification[dot]com

Phone: +91-9820434389

Address:
Flat No: 812, B Wing, Samartha Aishwarya,
Lokhandwala Road, Tarapore Gardens,
Highland Park, Andheri West,
Mumbai, Maharashtra – 400053, India